The 3-Step Guide to Better Task Management
The rise of task management over the last 50 years has been widespread across all types of businesses and organizations. It would be hard to find successful global and domestic companies anywhere that do not use task management within their organizations. However, without the right plan in place, task management efforts can definitely fall short. Often, this is due to organization issues and challenges that are preventing it from having the expected impact. So, how do you promote better task management practices in your company?
1. Task Inventory
in order to know exactly what’s going on within your work scope and that of your team, it’s important to have an ongoing process of defining tasks and decision-making. Ensure that you know exactly what’s on your plate, including tasks that simply need a short amount of your time to complete. Even take into account tasks that you’re only partially involved in and/or that are directly owned by other team members. This will keep your due dates in perspective, as well as help you to better gauge your (and your team’s) workload.
2. Utilize Metrics
One of the biggest advantages of having a good task management strategy is that, if done correctly, you can document tasks and track goals. Especially when using apps or software that can help with putting these tasks into one platform, this can be done in an organized and efficient way. Often, these platforms allow for progress tracking, alerts when due dates are approaching and the assigning of tasks to other team members. Having all of this in one place makes it much easier to understand if deadlines will be met, team bandwidth and to gauge what’s coming down the pipeline.
Giving members of your team, other departments and even customers access to your task list can be key to ensuring an elevated level of service. This extra level of transparency gives your team the ability to assist when needed and divide responsibilities according to bandwidth. Likewise, when customers can see your task list (even if it’s one created specifically for their account or initiatives), they can get a better understanding of your value. Whether it’s day-to-day maintenance, or tasks for an in-depth initiative, this transparency can set you apart. It can set you up as a true partner and extension of their team, as well as give insight into exactly what you focus on to make sure they’re successful with your product or service. Likewise, if there are any issues, customers can take a look at a task list to see where you are in terms of solving any roadblocks that may be affecting them.
Creating an effective task management program for you and your team can involve a number of different things to consider. However, by ensuring you’re implementing a strong strategy and consistently optimizing it, you can utilize your task management strategy to help you reach your goals and more, the goals of your customers.