3 Ways External Collaboration Has Changed for Modern Companies
For most companies, successful collaboration is key to tackling goals, increasing revenue, and accomplishing important endeavors. And while this is incredibly important when it comes to working together with colleagues and internal stakeholders, it’s just as important to ensure an effective level of collaboration with external partners, vendors and customers.
According to a 2015 Google study, “an overwhelming 73% of respondents agreed that their organization would be more successful if employees were able to work in more flexible and collaborative ways.” What’s more, the study goes on to cite that “when asked what changes would have the greatest impact on their organization’s overall profitability 56% of respondents ranked a collaboration-related measure as the #1 factor…”
Though some companies may not label this as a major initiative, a tremendous number of modern business leaders are beginning to see the value in collaboration, both internally and externally.
However, especially when it comes to external collaboration, up-to-date companies are taking new approaches to working closely with those outside of their organization— often in more reliable, efficient and effective ways:
1) Communication in One Place
The days of communicating through endless email exchanges, instant messages, texts, etc. were time consuming, jumbled and frankly, ineffective. Many companies are seeing the value in technology that allows communication with fellow employees just as easily as with those outside of their organization. These companies are looking for the ease and efficiency that comes with doing so in a single platform, saving time and helping to strengthen relationships with those outside of their organization that matter most.
2) Timely Access
For many companies, the time it takes to sift through various systems, retrieve data, and get in touch with key external contacts can be extremely unproductive. Especially when there’s an urgent task or immediate need, finding relevant information quickly is key to accomplishing goals with partners, and most importantly, to providing the highest level of service to customers.
3) Documentation of Interactions
While it’s very important to be able to access information quickly, it’s paramount that the information being retrieved is well-documented, easily searchable, and organized. Many companies are now seeing huge value in platforms that allow things like file exchanges (ex: contracts and agreements), tracking of documents, etc. to be saved and easily recalled as interactions naturally occur.
While collaboration has always been an important tenant of any successfully business, many organizations are beginning to set the bar higher than siloed apps and unorganized interactions. With an ever-changing business world comes evolving technology and for a number of companies, a better way of communicating— without digging through countless emails, apps or taking up excess time.