Managing Across the Globe
Remote workers are quickly becoming a valuable resource for growing small businesses. Not only can they provide the experience and skills a growing business needs, they can save money by cutting out a formal workspace and the necessities that go along with it. Managing remote workers can also be challenging, especially when it comes to collaboration needs. With the proper tools and communication, these working relationships can be productive and fruitful. However, they require certain key factors to allow them to work seamlessly:
A huge part of managing remote workers is trust. If you don’t trust your worker, it’s going to be a tumultuous relationship. But how do you establish trust with someone that may be across the globe? Set expectations. You’ll want to work with your remote employee to create a schedule for contact or deliverables, ensuring that you both agree. Determine how and when scheduled communication should occur, that way there is no confusion as to how to get in touch. Create a contingency plan. If something arises outside of your scheduled communication, what is the best way for your remote worker to reach you, especially after hours? If you establish a schedule for contact and abide by it, trust will start to build as the remote worker also follows suite.
When managing remote workers, it’s best to use software for communication, document sharing and task management. Create an onboarding process using this software and determine where important resources can be found. You’ll want to assign and track progress using a task manager, that way you’ll have a record of what your remote worker is responsible for and how they are performing. Features like chat can also allow you to connect instantly and share ideas or feedback. Likewise, it can give you the ability to leave a message for your remote worker outside of their scheduled hours. There are a number of different software solutions that provide these features individually, but collecting a host of apps can get pricey and confusing. Finding an all-in-one digital work hub can simplify your interactions and increase your bottom line.
Prepare for Obstacles
Things happen, mistakes occur and last minute to-dos come up. How are you going to react? Managing remote workers doesn’t always go smoothly. You’ll want to form a policy on how issues will be dealt with and communicate that with your remote worker. Do you want to implore a type of warning system, say for missed deadlines? How long would you wait if your remote worker missed a scheduled communication? All these things should be spelled out, just in case, something goes off the rails.
When managing remote workers, communication is critical. If everyone remains on the same page, it can be a mutually beneficial relationship with exponential benefits. With trust and the right tools, like an all-in-one digital work hub, you can build a business of high-quality talent in a progressive environment— whether your employees are in the office across the street or at a café across the world.