Corporate Instant Messaging: Why Good Communication Can Make or Break Your Team
In business, communication is of the utmost importance when it comes to getting work done. Staying up-to-date with your team, customers, partners and everyone else you interact with while doing your job, is key to accomplishing your biggest business goals. For many companies, the answer has become utilizing corporate instant messaging apps in order to support these efforts.
So, why is using corporate instant messaging and other tools an area of investment for some of the most successful companies today? Because without it, there are a number of things in the realm of communication that could go wrong:
Negative working relationships
Open and efficient communication creates a positive atmosphere in the workplace. This allows for an easier means of solving issues and promotes the ability to openly interact and express work opinions. Especially when there’s transparency between team members and departments, expectations are more easily set and staying up-to-date on projects, statuses and roadblocks can make for increased efficiency. All of this contributes to stronger relationships in the work place that can transcend obstacles and create a positive atmosphere.
No room for innovation
Without strong communication, brainstorming and collaboration take a back seat. Not only can this halt a creative flow of ideas, it can also prevent discussion and healthy differences of opinion. However, thorough something as simple as a corporate instant messaging app, employees can interact, share thoughts and work together to tackle tasks, projects and new ideas.
Without the kind of communication that corporate instant messaging can help to provide, it’s easy for a workplace to become less efficient. Moving the needle requires that internal teams and their external team members (like consultants, freelancers, agencies, etc.) are well aligned and working towards the same goals. A lack of this commonly results in lower work quality, botched deadlines, increased job challenges, and so much more. Taking the time to ensure that every team member is well informed of progress, goals and obstacles is essential to keeping the company running at full speed.
Lack of progress
There was a time when collaboration was a challenge when it came to internal and external team members that were in different locations. However, with the evolution of technology has come new and improved ways of communicating, whether it’s with those in the same office building or across the world. Yes, corporate instant messaging is one answer. However, the advent of all-in-one solutions has made for an even more robust means of communication. These platforms not only offer corporate instant messaging, they can also include task management, document collaboration, video conferencing and more. Not only does this prevent the overuse and overspending on apps, it allows team members to accomplish their day-to-day tasks in one place.
Communication is not only important for improving the quality of teams, it’s also paramount for accomplishing big goals that can help take companies to the next level. By ensuring that you’re putting an emphasis on solid communication through transparency, innovation and technology, you’ll help to build a stronger, more accomplished team.