Why Workplace Transparency Can Lead to Better Results
Creating a business environment that truly values transparency can make a huge difference when it comes to building a cohesive, goal-centric environment. Not only can workplace transparency help to increase the overall knowledgebase of your organization, it can build trust and make for more informed decisions.
But while this transparency is easily said, it’s often difficult to put into action. After all, transparency depends heavily on trust— something that isn’t always won overnight.
According to the American Psychological Association’s 2014 Work and Well-Being Survey, “nearly 1 in 4 workers say they don’t trust their employer, and only about half believe their employer is open and upfront with them.”
While this distrust may stem from a myriad of sources, having a notable culture of transparency within a company can certainly help to bridge that gap. Not only can trusting relationships in the workplace support optimal outcomes and productivity, it can make for a more open and creative environment.
Specifically, a culture that values these things can help to yield a number of major workplace benefits, including:
— A better understanding of the “big picture”
— A more comprehensive knowledge of goals
— Higher levels of buy-in due to increased feelings of involvement
— Increased out-of-the-box thinking
— An environment that is a “marketplace” of ideation
So, how can you make it so that you can reap these benefits as a company and make transparency a key part of your culture?
— Bridge the distance
In a world that’s increasingly mobile, it’s not rare to have employees in multiple offices or remote employees that are satellite colleagues. When communicating in person isn’t necessary (or an option), business collaboration software is often a great way of keeping all colleagues, regardless of location, in the loop. It’s important to be able to share knowledge, goals, and info in a quick and efficient way, keeping all colleagues involved and in the know, wherever they are.
— Organized, on-demand documentation of processes, collateral, etc.
Transparency can be a difficult goal to reach if updates are made in one place, the latest training materials are in another, and your most recent messaging is in yet another. Being organized and having all resources and information available in one simple platform make it so that there’s no question about where to find the latest versions of everything. This ensures that everyone is aligned, on the same page and clearly knows how to stay in the know.
— Be open about goals and post mortems
You may be slammed during the day, but if the organization doesn’t understand your goals, it can be difficult to explain your daily wins and challenges. Just as important, if you reach your goals, it’s imperative to reflect: sharing what you did right, what went wrong, your challenges, and your wins. By documenting these and ensuring they’re in an accessible place, you’ll keep the entire organization in the loop and help to build an environment where short and long term goals are both known and valued.
The level of transparency that each company feels comfortable with can vary from business to business. By making it a point to ensure all departments are in strong communication and can easily access information, you set your team up to be more efficient, collaborative and cohesive.